MySaudiStore.com is a convenient, flexible and reliable online shopping service that extracts the hard part from the shopping experience and allows you to focus on the fun part - browsing all of your favorite U.S. brands!
Here are just some of the benefits of shopping with us:
Free lifetime membership
Signing up on MySaudiStore.com is absolutely free. You will receive your U.S. shipping address from day one, and will be able to start shopping right away.
Free shipping consolidation
With shipping consolidation, we give you the option to have your purchases stored for up to 30 days* free of charge to avoid incurring unnecessary delivery costs when making multiple orders at separate times.
Generous weight calculations
At MySaudiStore.com, shipping costs are charged based on whichever is greater, the actual weight or the dimensional weight. What does that mean for you? If your orders don’t exceed dimensions that total 108 inches, you will be charged based on the actual weight of your items, resulting in great savings on shipping costs.
Low shipping rates
You will be charged as little as 59 riyals (approx. U.S. $16) on the first pound of your order, and 32 riyals (approx. U.S. $9) for every subsequent pound.
Flexible shipping destination
With MySaudiStore.com, you have amazing flexibility in delivery options. You will be able to store up to 12 personal delivery addresses on your account, giving you maximum flexibility in the destination of your purchases when ordering. You can also collect your items at one of our ALJ Logistics retail centers.
We use push notifications to let you know not only when we’ve received your goods from retailers, but also to keep you updated about promotions and seasonal sales in the U.S.
we check your packages to verify sizes, quantity, etc.
Package Receipt Photos
We can take photos of each package and its contents upon its arrival at our facility. You can then purchase these photos to verify the condition of the goods at this point of the shipment process.
You can request advanced photos of the contents of your package.
We can facilitate domestic returns on your behalf for a variety of reasons. Ground transportation will be used for all returns unless specifically requested
Return to Merchant
We can facilitate domestic returns on your behalf for a variety of reasons. Ground transportation will be used for all returns unless specifically requested.
If an item arrives that has fluid leaking or that contains gas/oil then we will have the item cleaned so that it can be exported. The fees will depend on the method and extent of the cleaning necessary to prepare the product for international air transport.
We will discard shoeboxes upon request to reduce the package size and weight.
If you are shipping fragile items (glass, ceramics, etc.) then we recommend adding fragile stickers to inform the courier to be more careful when handling the package.
If an item requires extra padding in addition to what we already provide.
If you would like for your items to be put on a pallet then we can accommodate your request.
Special Shipping Instructions
You can include special instructions for a shipment if you want it packed a certain way, etc.
You can insure all of your shipments in the instance of a package being lost, damaged or stolen.
If you need to get your package shipped to you as quickly as possible, you may select the “Urgent” option when creating your ship request. We can only guarantee same-day processing if you submit your request by 3:00 PM U.S. Eastern Time. Date and Time Friday 6pm to Monday 1pm Monday 1pm to Monday 6pm Monday 6pm to Thursday 3pm Thursday 3pm to Friday 6pm
Address Fix Fee
If a package arrives with no Customer ID then our team will use the information on the label to identify the customer in our system.